Acceptance
Online checkout, in-store QR and card terminals, and assisted agent counters.
Electronic Payment Systems - Pitampura, New Delhi
Digitrapay Gateways builds the rails underneath your business - payment gateway, card acquiring, wallets and prepaid instruments, Aadhaar-enabled payments, NEFT, RTGS, IMPS, QR collections and bill payments, settled and reconciled in one ledger.
The Company
A New Delhi payments company operating electronic payment systems end to end - acceptance at the counter and the checkout, movement across bank rails, and settlement back into the merchant's account.
Digitrapay Gateways Private Limited exists for a simple reason - a business should integrate once and reach every payment instrument its customers actually use.
Most merchants end up stitching together a gateway for cards, a separate wallet provider, a bank portal for NEFT and RTGS, an agent platform for Aadhaar-enabled cash-out and yet another vendor for bill collections. Five contracts, five reconciliation files, five support queues, and no single view of the money.
We collapse that into one switch. Collection channels feed a common core that routes, tokenises, screens for risk and writes to one ledger - then settles out to card networks, UPI, bank transfer rails, the Aadhaar-enabled network and the bill-payment ecosystem. One integration, one dashboard, one reconciliation.
See every product we runA payment is not finished when it is authorised. It is finished when it is settled, reconciled and explainable.
Operating principle
Online checkout, in-store QR and card terminals, and assisted agent counters.
E-wallets, cash cards and prepaid instruments issued under your own brand.
NEFT, RTGS and IMPS collections and payouts, plus Aadhaar-enabled cash-out.
Cycle-based payouts, automated reconciliation and an auditable transaction ledger.
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Merchants Onboarded
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Monthly Transactions
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Gateway Uptime
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Payment Modes
Products
Take a single product or the whole stack. The integration, the dashboard and the settlement report stay the same either way.
Hosted checkout or a server-to-server API for web and app, with retries, refunds and subscription billing built in.
Credit, debit and commercial card acceptance online and at the counter, with network tokenisation instead of stored card numbers.
White-label wallets, cash cards and prepaid programmes - load, spend, transfer and redeem, with a full ledger per holder.
AePS for assisted banking at agent counters - biometric authentication for cash withdrawal, balance enquiry and mini statements.
Bank-rail collections and payouts - virtual accounts for inbound, bulk disbursals for outbound, with status callbacks on every leg.
Static and dynamic QR for counters and invoices, plus a bill payment gateway covering utility, telecom and recurring biller categories.
| Rail | Money moves | Best suited to | Availability |
|---|---|---|---|
| UPI & QR | Near-instant | Everyday collections, small-ticket retail | 24×7 |
| Card acquiring | Settled T+1 | E-commerce, subscriptions, higher ticket sizes | 24×7 |
| IMPS | Instant | Refunds and payouts that cannot wait | 24×7 |
| NEFT | Half-hourly batches | Vendor payments, salary and bulk runs | 24×7 |
| RTGS | Real-time gross | High-value transfers (₹2 lakh and above) | 24×7 |
| AePS | Instant | Assisted banking and cash-out at agent points | Per bank & network windows |
| Bill payments | Instant confirmation | Utilities, telecom and recurring billers | 24×7 |
Not sure which rails your volumes need? We will model it with you before you sign anything.
Talk to the Payments TeamSelected Deployments
A cross-section of live implementations. Volume figures, settlement terms and reference calls are available under NDA.
Card terminals, in-store QR and the online checkout reporting into a single settlement file - store-level reconciliation that used to take a week now closes the next morning.
Request the case study
Rider top-ups, driver payouts and promotional credits on one prepaid ledger, with KYC tiers enforced at load time.
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Per-invoice QR with instant SMS confirmation to the shopkeeper, and a daily consolidated payout per distributor.
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Biometric cash withdrawal and balance enquiry at assisted counters, with agent-level limits, settlement and dispute handling.
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IMPS for instant payouts with automatic NEFT fallback, beneficiary validation up front and a callback on every leg.
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Bill fetch, part-payment, instant receipt and a reconciliation feed into the utility's billing system - counter, web and agent channels on the same API.
Request the case studyInside the Platform
Illustrative views of the acceptance, stored-value and settlement surfaces we run.
Every enabled mode in one sheet, branded to the merchant, mobile first.
Contactless, chip and PIN, and tokenised card-on-file for repeat purchases.
Prepaid balances with a per-holder ledger, load limits and KYC tiers.
Biometric authentication and cash-out at agent counters and micro-ATMs.
Cycle progress per rail, payout status and a breaks report that stays at zero.
Scan-to-pay at the counter and a bill gateway across biller categories.
Technology & Security
Payments fail in boring ways - a bank endpoint times out, a webhook is delivered twice, a refund races a settlement. Our platform is designed around those failures rather than around the happy path.
Traffic shifts between acquiring banks on success rate and cost, with automatic retry on a second route when the first declines for a technical reason.
Card numbers are replaced with network tokens; keys sit in a hardware-backed store and never in application code or logs.
Every write takes an idempotency key and every callback is signed, so a duplicate delivery can never double-charge or double-pay.
Velocity, device and beneficiary checks run in line, with merchant-configurable rules and a review queue for anything borderline.
// one call, the rail chosen at runtime
{
"amount": 2485000, // paise
"currency": "INR",
"method": "upi",
"reference": "order_DGP7F42K",
"customer": {
"contact": "+91XXXXXXXXXX"
},
"notify_url": "https://your.app/hooks"
}
Certification scope, audit reports and the current compliance status are shared with prospective merchants during onboarding.
Merchant Operations
Acceptance is the easy half. Everything after authorisation - settlement, reconciliation, refunds, disputes - is where a payments partner earns its keep.
Every attempt, success and decline as it happens, filterable by rail, channel and store.
Cycle-wise payout reports matched line by line against bank credits, with breaks flagged.
Single or bulk refunds and disbursals, with the rail chosen by urgency and amount.
Case tracking with document upload, representment deadlines and outcome history.
Maker-checker on payouts, scoped access per branch, and a full action audit trail.
Scheduled exports, GST-compliant fee invoices and an API for your own accounting stack.
Our Advantage
Gateway, cards, wallets, AePS, bank transfers and bill payments - without juggling five vendors and five reconciliation files.
Per-rail and per-acquirer success rates in the dashboard, with routing that reacts when a bank endpoint degrades.
Sandbox keys immediately, clear reference docs, and an engineer on your integration channel until you are live.
Automated matching against bank credits, breaks surfaced the same day rather than found at month end.
A named relationship manager plus an escalation path that stays awake through the settlement window.
Rate cards per instrument, no hidden platform fee, and settlement terms written into the agreement.
Merchant Voices
How Onboarding Works
Four gates, each with a named owner and a written sign-off. Nothing goes live until the previous gate is closed.
Business documents, beneficial ownership, bank account verification and the rate card - signed before any key is issued.
Test keys, reference docs and a shared channel with an integration engineer while you wire up checkout, webhooks and refunds.
End-to-end test cases signed off, velocity and exposure limits agreed, and the settlement cycle configured for your business.
Production keys, a monitored first week, and the first settlement report walked through with your finance team.
Payments Notes
A single percentage hides four different failures. How to split technical declines from business declines before you blame the gateway.
What assisted banking actually requires at an agent counter - weak networks, timeout handling and the dispute process that follows.
Refund races, partial captures and fee rounding - the three breaks that account for most unmatched lines, and how to design them away.
Questions
The questions merchants raise on the first call - answered plainly, so the call can be about your business instead.
Most merchants go live in 7 to 14 working days. KYC and the merchant agreement usually take two to three days once documents are complete; integration and certification account for the rest, and run in parallel with your own release schedule.
Certificate of incorporation or registration, PAN, GST registration where applicable, the business bank account proof, and identity and address proof for directors or proprietors with beneficial ownership details.
Regulated categories may need additional licences - we tell you exactly what applies to your business before you start collecting paperwork.
Card and net-banking collections settle on a T+1 cycle by default. UPI, IMPS and bill payments confirm in near real time and are included in the same day's cycle.
Faster cycles are available on request and are written into your merchant agreement rather than left as a verbal assurance.
Yes. Every product sits behind the same integration and the same dashboard, so enabling card acquiring, a wallet programme, AePS or bill payments later is a configuration change and a commercial addendum - not a second integration.
A rate card per instrument, quoted against your expected volume and average ticket size. There is no separate platform or dashboard fee, and settlement terms sit in the agreement alongside the rates.
Chargeback and dispute handling charges, where they apply, are stated up front rather than appearing on an invoice later.
Yes - single, bulk and scheduled payouts over IMPS, NEFT and RTGS, with beneficiary validation before the transfer and a callback on every leg. The rail is chosen by urgency and amount, with automatic fallback when one is unavailable.
Sandbox keys are issued as soon as the merchant agreement is signed, with test credentials for every enabled rail, simulated success and failure cases, and webhook replay so you can prove your handlers before production traffic arrives.
Disputes appear in the dashboard with the network's representment deadline, the evidence required and an upload slot for your documents. Nothing is debited without a notification, and the full case history stays available for audit.
Something specific to your business model that is not covered here?
Ask the Payments TeamMerchant Inquiry
Share your volumes, the instruments you need and where settlement has to land. We respond within one business day - NDA first, if you prefer.